Distributed Cognition and Coupling in Techno-Social Systems
Distributed cognition means knowledge lies not only within the Individual, but also in the individual's social and physical environment.
Financial Management Technology Principles
The principles of non-proliferation of technology, avoidance of excessive customization, and functional congruence.
Organizations and Dysfunctional Coupling
Why are organizations so vulnerable to dysfunctional coupling? There are several reasons, but most have to do with the way organizations split in order to manage growth.
System-User Conceptualization Mismatches
Mismatches are due to conflicts between the a priori conceptualization of of the user's domain by the designers and builders of an application and users' conceptualizations and expectations.
The Automation Paradox of Conventional Financial Management Systems
Have you ever observed the following situation? A computerized financial management system is built to satisfy well-specified requirements. The requirements clearly describe the task to be supported, and the system satisfies them. Despite all this care and attention, the system is universally condemned by management and users.
The Gap Between Supply and Demand in Software Intensive Systems
Demand involves the particular ways in which users define their needs, a concept more nuanced than the simple notion of requirements.
The Intensional Meaning of Systems
The intensional meaning of a system is the meaning that includes all of a system’s functions, characteristics, qualities, and implications. In other words, a system's intensional meaning is the "proposition," in totality, a system presents to all of a system's stakeholders collectively.
The Systems-of-Systems Perspective
The systems-of-systems perspective clarifies the socio-technical alignments of an organization’s mission and business goals with its rapidly evolving and mainly Internet enabled software and systems neighborhoods and industry communities-of-interest.